Privacy Policy
Last updated: June 2025
1. About This Policy
Rob Sinclair Equipment Finance Pty. Ltd. (ABN 93 491 910 354, LVD 229575) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and store your personal information when you use our website (rsef.com.au) or interact with us.
2. Information We Collect
We may collect the following types of personal information:
- Contact details — name, email address, phone number, and business name.
- Finance application details — information you provide when applying for equipment finance, including employment and financial information.
- Enquiry details — messages, equipment preferences, and other details you provide through our forms.
- Website usage data — IP address, browser type, pages visited, and other technical information collected via cookies and analytics tools.
3. How We Collect Information
We collect personal information:
- Directly from you, when you fill in a form, call us, or email us.
- From third-party platforms such as Carsales or other advertising channels where you enquire about our listings.
- Automatically, through cookies and similar technologies when you browse our website.
4. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes.
- Process and assess finance applications.
- Communicate with you about equipment, finance options, and services.
- Improve our website; and
- Comply with legal and regulatory obligations.
5. Disclosure of Information
We may share your personal information with:
- Finance partners and lenders — to process your finance application.
- Service providers — such as email hosting, IT support, and website analytics providers who assist us in operating our business.
- Regulatory bodies — where required by law or to comply with our legal obligations.
We will not sell, rent, or trade your personal information to unrelated third parties for marketing purposes.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and to collect usage data. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of the website.
7. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. This includes secure data storage, access controls, and encryption where appropriate.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.
9. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your personal information, subject to legal requirements.
- Complain about a breach of the APPs.
To exercise any of these rights, please contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint, please contact us or call 1300 824 859.